Privacy Policy
Effective Date: September 26, 2007
Welcome to www.skinwearusa.com (the “Website”).
This Website is owned and operated by SKWPartners, LLC (“SkinWear,”
“we” or “us”). Here at SkinWear, we recognize that many
visitors to our Website are concerned about the information they provide to us,
and how we treat that information. So we've developed this Privacy Policy to address
those concerns. We may update this Policy from time to time, so please check in
occasionally.
Types of Information We Collect
At our Website, we collect both personally identifiable information (“PII”)
and aggregate information.
PII relates to an individual consumer - e.g., name, address, telephone number, e-mail
address, credit card number, etc. We only collect PII from individuals who provide
it to us voluntarily and knowingly, such as by registering for an account on our
Website, or by providing name and address information and requesting follow-up contacts
from us. We do not require you to register or provide this information to us in
order to view our Website or have access to its content.
Aggregate information relates to such things as how many consumers visit the Website,
which pages they access, what information they download, the type of web browser
and operating system you use, the name of your Internet Service Provider (e.g.,
America Online), and so on. When you visit our Website, we automatically collect
this information, and combine it with similar information collected about all other
visitors. By collecting this information, we learn how to best tailor our Website
to our visitors
How We Use Your Personal Information
If you specifically agreed to follow-up contacts by us or asked to be put on our
mailing list when you registered, we may contact you from time to time. For example,
we may send you marketing or promotion materials; we may respond to your comments
or requests for information; or we may contact you if needed in the course of processing
a product or service you requested through our Website.
In the e-mail section of our Website, we ask for some PII, such as your name and
phone number. We use this information only if we need to contact you directly because
our attempts to contact you by e-mail were unsuccessful. We don't use your e-mail
address for any purpose other than responding to the message you've sent, unless
we have your permission.
We also use personal information about you to improve our marketing and promotional
efforts; to statistically analyze Website usage; and to improve our features and
content. We may also use your personal information to deliver content that is customized
to your interests as we best understand them from the information you've provided
to us and your activities on the Website. This customized content may include such
things as banners, product information, and promotions. We do not collect personal
information automatically, but we may combine non-personal information collected
automatically (through cookies) with your previously submitted personal information.
SkinWear's primary goal in collecting personal information is to give you a meaningful
and customized experience while you are using our Website and interactive banner
ads.
How Information is Collected
As we noted above, PII is collected from you directly and with your knowledge. Thus,
when you register for an account on the Website, we collect the information you
provide. When you enter a promotion, we collect the information needed for you to
participate and for us to fulfill our obligations to you. When you e-mail us, we
collect the e-mail address you supply, so that we can respond.
We also collect aggregate, non-personal information on an ongoing basis when you
view our Website. The collection of this non-personal information is done either
through "cookie" technology or with "web beacons" (also called 'single-pixel gifs'),
as explained below.
Cookies
Like many companies, we use "cookie" technology on and off of our Website. Cookies
are pieces of information that a Website transfers to an individual's hard drive
for purpose of keeping records. They enhance your online experience by saving your
preferences while you are visiting a particular Website. The cookies do not contain
any PII and cannot profile your system or collect information from your hard drive.
When you view our Website we may place a "cookie" on your computer. Temporary cookies
are used for purposes such as counting the number of visits to our Websites. These
temporary cookies are eliminated when you exit your browser. A permanent cookie
may also be stored on your computer by your browser. When you log in, this type
of cookie tells us whether you've visited us before or if you are a new visitor.
The cookie doesn't obtain any personal information about you or provide us with
any way to contact you, and the cookie doesn't extract any information from your
computer. We do use the cookie to help us identify Website features in which you
have the greatest interest, so that we can provide more of what you may want.
The "help" portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. Remember, though,
that cookies allow you to take full advantage of all of SkinWear's newest Website
features, and we recommend that you leave them turned on.
Web Beacons
Web beacons are Internet instrumentation that helps us to determine, for instance,
whether a page has been viewed. When you ask us to send you information on a promotion
or newsletter, we may use web beacons to determine how many of the e-mails we sent
were actually opened. In general, any electronic image viewed as part of a web page,
including a banner ad, can act as a web beacon.
Third party advertising networks that serve ads onto any SkinWear Website may use
cookies and/or web beacons in their advertisements. SkinWear retains no control
over these third party cookies and/or web beacons and does not have access to whatever
information they may collect on behalf of the third party. To learn more about third
party advertising networks and their privacy policies,
click here. In addition, SkinWear may use cookies and/or web beacons when
SkinWear advertises on other companies' Websites. Any information we gather in this
way will be governed by this Privacy Policy.
Contests and Sweepstakes
Our Website sometimes includes notices of promotions we are conducting, and we may
permit you to enter electronically in some cases. If that occurs, we will use the
information you provide for the purpose of conducting the promotion (e.g., to contact
you if you're a winner). Within a reasonable time after the conclusion of the promotion,
the personal information will be deleted from our database, unless you've agreed
to permit us to keep it and use it to contact you again.
Questionnaires and Surveys
We may occasionally ask visitors to complete surveys and opinion polls about their
attitudes and interests. Surveys help us to understand your needs. If sample answers
to surveys are posted on the Website, no PII will be included. If you participate
in one of our surveys, you can be assured that we do not maintain any personal information
about you in our databases as a result of the survey.
Advertising Partners
SkinWear uses companies such as DoubleClick to deliver banner advertising to other
companies' Websites on our behalf. DoubleClick uses cookies to track the activities
of anyone who clicks on its advertising. [DoubleClick's]
privacy policy explains how to opt-out of this kind of tracking. In addition,
you may be able to disable the "cookies" function in your browser. Check your browser's
Help section for details.
Third Parties Who Provide Support Services to SkinWear
In the course of doing business, we employ other companies and individuals to perform
a variety of functions on our behalf. For example, we hire agencies to help administer
consumer promotions, to analyze data, to fulfill orders you place, and to provide
customer service. These agents may have access to personal information if it is
needed to perform their functions for SkinWear; however, they are prohibited from
using it for other purposes and they are required to maintain the information in
confidence.
Data Sharing and Transfer
We do not sell, transfer, or disclose the PII we gather from you at our Website
to third parties without your prior consent. There are only two exceptions to this
rule: (1) We will disclose information in cases where we believe in good faith that
it is necessary to prevent a crime or an injury to ourselves or third parties; and
(2) We disclose information to third parties who provide support services to us,
as described above.
There may be times when we share aggregate information about our visitors (for example,
the percentage of male and female visitors to our Website) with advertisers, business
partners, sponsors, and other third parties in an effort to customize or enhance
the content and advertising of our Website for our users. We may also aggregate
data from web log files (such as your web browser, operating system, pages visited,
etc.) to understand how users navigate the Website and what features are most popular.
Data Storage
While we take commercially reasonable precautions to safeguard PII while it is under
our control, we cannot guarantee that such information will not be lost, disclosed
or accessed by accidental circumstances or by the unauthorized acts of others.
Links to Other Websites
SkinWear does its best to make sure that every link on our Website sends you to
a helpful place on the Internet. However, websites and addresses change quickly,
and SkinWear cannot guarantee the content of every website to which we provide a
link. In addition, different websites have different privacy policies. You should
always check the privacy policy of the specific website you're visiting to understand
your rights.
Choice and Control
You are ultimately in control of the PII you provide to us on our Website. For example,
you can always change your preference for follow-up contacts just by e-mailing the
[Customer Support/Online Team] at the address listed below or by changing the information
in your account. Or, if you prefer, you can cancel your account registration altogether
and we will take prompt steps to remove your PII from our database. E-mail the [Customer
Support/Online Team at the address listed below if you wish to take this action.
Children's Privacy Policy
We do not knowingly collect PII from anyone under thirteen (13) years of age through
the Website, nor is this Website directed to anyone under thirteen (13) years of
age.
Updates To This Privacy Notice
We may change or update portions of this Privacy Notice at any time and without
prior notice to you. Please check back from time to time so you are aware of any
changes or updates to the notice. We will indicate the notice's effective date on
the first page of the notice.
How To Contact Us
If you have any questions about our Privacy Policy, you can contact us at:
SKWPartners, LLC
2263 W. 190th Street
Torrance, CA 90504
Attention: Legal Department
+1 (310) 329-9009
(9 AM – 5 PM Pacific Time, Monday through Friday.)
Or e-mail us at customerservice@skwpartners.com, and we'll be happy to answer your
questions or hear your concerns.