Effective Date: September 26, 2007
Welcome to www.skinwearusa.com (the “Website”). This Website is owned and operated
by SkinWear USA LLC (“SkinWear,” “we” or “us”). Here at SkinWear, we recognize that
many visitors to our Website are concerned about the information they provide to us,
and how we treat that information. So we've developed this Privacy Policy to address
those concerns. We may update this Policy from time to time, so please check in
occasionally.
Types of Information We Collect
At our Website, we collect both personally identifiable information (“PII”) and aggregate information.
PII relates to an individual consumer - e.g., name, address, telephone number, e-mail address, credit
card number, etc. We only collect PII from individuals who provide it to us voluntarily and knowingly,
such as by registering for an account on our Website, or by providing name and address information
and requesting follow-up contacts from us. We do not require you to register or provide this information
to us in order to view our Website or have access to its content.
Aggregate information relates to such things as how many consumers visit the Website, which pages they
access, what information they download, the type of web browser and operating system you use, the name
of your Internet Service Provider (e.g., America Online), and so on. When you visit our Website, we
automatically collect this information, and combine it with similar information collected about all
other visitors. By collecting this information, we learn how to best tailor our Website to our
visitors
How We Use Your Personal Information
If you specifically agreed to follow-up contacts by us or asked to be put on our mailing list when
you registered, we may contact you from time to time. For example, we may send you marketing or
promotion materials; we may respond to your comments or requests for information; or we may contact
you if needed in the course of processing a product or service you requested through our Website.
In the e-mail section of our Website, we ask for some PII, such as your name and phone number.
We use this information only if we need to contact you directly because our attempts to contact
you by e-mail were unsuccessful. We don't use your e-mail address for any purpose other than
responding to the message you've sent, unless we have your permission.
We also use personal information about you to improve our marketing and promotional efforts;
to statistically analyze Website usage; and to improve our features and content. We may also
use your personal information to deliver content that is customized to your interests as
we best understand them from the information you've provided to us and your activities
on the Website. This customized content may include such things as banners, product
information, and promotions. We do not collect personal information automatically, but
we may combine non-personal information collected automatically (through cookies) with
your previously submitted personal information.
SkinWear's primary goal in collecting personal information is to give you a meaningful and
customized experience while you are using our Website and interactive banner ads.
How Information is Collected
As we noted above, PII is collected from you directly and with your knowledge. Thus, when
you register for an account on the Website, we collect the information you provide. When
you enter a promotion, we collect the information needed for you to participate and for
us to fulfill our obligations to you. When you e-mail us, we collect the e-mail address
you supply, so that we can respond.
We also collect aggregate, non-personal information on an ongoing basis when you view
our Website. The collection of this non-personal information is done either through
"cookie" technology or with "web beacons" (also called 'single-pixel gifs'), as
explained below.
Cookies
Like many companies, we use "cookie" technology on and off of our Website. Cookies
are pieces of information that a Website transfers to an individual's hard drive
for purpose of keeping records. They enhance your online experience by saving your
preferences while you are visiting a particular Website. The cookies do not contain
any PII and cannot profile your system or collect information from your hard drive.
When you view our Website we may place a "cookie" on your computer. Temporary
cookies are used for purposes such as counting the number of visits to our
Websites. These temporary cookies are eliminated when you exit your browser.
A permanent cookie may also be stored on your computer by your browser. When
you log in, this type of cookie tells us whether you've visited us before or
if you are a new visitor. The cookie doesn't obtain any personal information
about you or provide us with any way to contact you, and the cookie doesn't
extract any information from your computer. We do use the cookie to help us
identify Website features in which you have the greatest interest, so that
we can provide more of what you may want.
The "help" portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you
when you receive a new cookie, or how to disable cookies altogether. Remember,
though, that cookies allow you to take full advantage of all of SkinWear's
newest Website features, and we recommend that you leave them turned on.
Web Beacons
Web beacons are Internet instrumentation that helps us to determine, for instance,
whether a page has been viewed. When you ask us to send you information on a
promotion or newsletter, we may use web beacons to determine how many of the e-mails
we sent were actually opened. In general, any electronic image viewed as part of
a web page, including a banner ad, can act as a web beacon.
Third party advertising networks that serve ads onto any SkinWear Website may use
cookies and/or web beacons in their advertisements. SkinWear retains no control
over these third party cookies and/or web beacons and does not have access to
whatever information they may collect on behalf of the third party. To learn
more about third party advertising networks and their privacy policies,
click here. In addition, SkinWear may use
cookies and/or web beacons when SkinWear advertises on other companies' Websites.
Any information we gather in this way will be governed by this Privacy Policy.
Contests and Sweepstakes
Our Website sometimes includes notices of promotions we are conducting, and we may
permit you to enter electronically in some cases. If that occurs, we will use the
information you provide for the purpose of conducting the promotion (e.g., to contact
you if you're a winner). Within a reasonable time after the conclusion of the promotion,
the personal information will be deleted from our database, unless you've agreed to
permit us to keep it and use it to contact you again.
Questionnaires and Surveys
We may occasionally ask visitors to complete surveys and opinion polls about their
attitudes and interests. Surveys help us to understand your needs. If sample answers
to surveys are posted on the Website, no PII will be included. If you participate
in one of our surveys, you can be assured that we do not maintain any personal
information about you in our databases as a result of the survey.
Advertising Partners
SkinWear uses companies such as DoubleClick to deliver banner advertising to other
companies' Websites on our behalf. DoubleClick uses cookies to track the activities
of anyone who clicks on its advertising. [DoubleClick's] privacy policy
explains how to opt-out of this
kind of tracking. In addition, you may be able to disable the "cookies" function
in your browser. Check your browser's Help section for details.
Third Parties Who Provide Support Services to SkinWear
In the course of doing business, we employ other companies and individuals to
perform a variety of functions on our behalf. For example, we hire agencies
to help administer consumer promotions, to analyze data, to fulfill orders
you place, and to provide customer service. These agents may have access to
personal information if it is needed to perform their functions for SkinWear;
however, they are prohibited from using it for other purposes and they are
required to maintain the information in confidence.
Data Sharing and Transfer
We do not sell, transfer, or disclose the PII we gather from you at our
Website to third parties without your prior consent. There are only two
exceptions to this rule: (1) We will disclose information in cases where
we believe in good faith that it is necessary to prevent a crime or an
injury to ourselves or third parties; and (2) We disclose information
to third parties who provide support services to us, as described above.
There may be times when we share aggregate information about our visitors
(for example, the percentage of male and female visitors to our Website)
with advertisers, business partners, sponsors, and other third parties
in an effort to customize or enhance the content and advertising of
our Website for our users. We may also aggregate data from web log files
(such as your web browser, operating system, pages visited, etc.) to
understand how users navigate the Website and what features are most
popular.
Data Storage
While we take commercially reasonable precautions to safeguard PII while
it is under our control, we cannot guarantee that such information will
not be lost, disclosed or accessed by accidental circumstances or by
the unauthorized acts of others.
Links to Other Websites
SkinWear does its best to make sure that every link on our Website sends
you to a helpful place on the Internet. However, websites and addresses
change quickly, and SkinWear cannot guarantee the content of every
website to which we provide a link. In addition, different websites have
different privacy policies. You should always check the privacy policy
of the specific website you're visiting to understand your rights.
Choice and Control
You are ultimately in control of the PII you provide to us on our Website.
For example, you can always change your preference for follow-up contacts
just by e-mailing the [Customer Support/Online Team] at the address listed
below or by changing the information in your account. Or, if you prefer,
you can cancel your account registration altogether and we will take prompt
steps to remove your PII from our database. E-mail the [Customer Support/Online
Team at the address listed below if you wish to take this action.
Children's Privacy Policy
We do not knowingly collect PII from anyone under thirteen (13) years of age
through the Website, nor is this Website directed to anyone under thirteen
(13) years of age.
Updates To This Privacy Notice
We may change or update portions of this Privacy Notice at any time and without
prior notice to you. Please check back from time to time so you are aware of
any changes or updates to the notice. We will indicate the notice's effective
date on the first page of the notice.
How To Contact Us
If you have any questions about our Privacy Policy, you can contact us at:
SkinWear USA LLC
11112 Vista Sorrento Parkway
Suite A204
San Diego, CA 92130
Attention: Legal Department
1-858-704-5321
(9 a.m. - 5 p.m. Pacific Time, Monday through Friday.)
Or e-mail us at customerservice@skinwearusa.com]
We'll be happy to answer your questions or hear your concerns.